We found that the product comes with a decent energy factor. See also Use & Care Manual that includes installation instructions. It caused smoke damage and carpet damage to our home. In fact, Rheem offers a 6-year warranty on this product. The Rheem Performance Platinum Gas Water Heater (50 Gallon) is ideal for medium-sized households. Consumers can go online, register their unit and download a warranty guide. You can either left-click on the link to open the manual in a new tab or right-click and save a copy directly on your computer. Commercial Air. I have not owned any of the WH's listed, but I had large Rheem units at work in a commercial setting to maintain...good WH's in my opinion. There is a post from a homeowner on thetankatwaterheaterrescue.com stating that the anode rod on his Performance Platinum failed after 3 months, the rod was replaced and all is well so far. This liner provides a longer life by keeping the corrosive-elements in water away from the steel water-tank. These two factors create excessive wear on a gas water heater’s tank. RELIEF VALVE OPENING FLUE ANODE ROD 04/17 FORM NO. We are near your home in Plano, Allen, Frisco, and McKinney. Top-quality, innovative heating solutions with dependable performance and Rheem’s latest technology. Here's the Rheem product page: Performance Platinum 50 Gallon Electric EcoNet Enabled Hybrid Electric Water Heater with 10 Year Limited Warranty MODEL # XE50T10HD50U1 ; Also available in 65 and 80 gallon sizes. Plus, it's a great value with a 10-year warranty and 1-year in-home labor warranty. Provides ample amount of hot water for households with 2 to 4 people. Tap water includes mineral particles. AO Smith water heaters on average have a warranty of six to 10 years while Rheem often promises an extended 12-year warranty for tanks. Your Rheem ® product was built to last. Sediment does not build up evenly. See who made our list of the best Water heaters of 2021. I have numerous documents on it – fire department report, photos, etc. Call us today to discuss any concerns or problems you have with your HVAC System or Plumbing. A temperature and pressure relief valve and enhanced flow brass drain valve are also included with the unit. Confused? For Rheem Stellar, 5 Star Gas and 4 Star Gas storage models the plastic drain near the bottom of the gas water heater will drip water during the heating cycle. FEATURE Rheem ® Tankless Water Heaters Delivering enough hot water for all your daily adventures ™, Rheem tankless water heaters offer continuous hot water and savings. I'm on a limited income and so had to fix it myself. In fact, Rheem offers a 6-year warranty on this product. We sell & install Rheem Professional Series gas & electric water heaters, and tankless water heaters. We are out a $2,500 home insurance deductible due to the faulty appliance. When we got back we brought it back up but the water is only luke warm. Product Warranty Information. These lines run from the most basic Performance line to the environmentally friendly Performance Platinum and Professional Prestige lines. That's good for a heater of this size, although you may be able to find higher capacity heaters for roughly the same price, if you're willing to sacrifice some of the smart heater options. HomeProPlumber provides full service plumbing maintenance, repairs and replacements for every plumbing component in your home. We were never notified by the manufacturer of this recall/defect. Specifically, These Items Are Noted In The Professional Series’ Brochure: The one electric unit is available in 40 and 50 gallon capacities, with a .95 energy factor. Performance. The spiraling water reduces lime & sediment build-up in the water heater’s tank. This is a very popular series because life expectancy of a water heater is around ten years, so the warranty covers most of a heater’s usable life. They'll FedEx me a new one but it'll take 1 to 2 days to get to me. Notification could have prevented this fire at our house. Additionally we sell and install new HVAC Systems from American Standard (same company as Trane), Ameristar (same company as American Standard) and Coleman HVAC (same company as York HVAC). Unless you like cold showers and an angry wife. With a full line of Rheem ® tank and tankless water heaters to choose from, there’s sure to be one that’s the right fit for your family. of water per year. A tank is a tank… it will rust. It features a hybrid heat pump design making it 400% more efficient than standard electric water heaters. The Performance Platinum uses a premium grade anode rod for long-lasting protection against corrosion. 99 $522.00 $522.00. We service all homes in southern Collin and Denton Counties with no additional travel-charges. It’s ENERGY STAR Certified and with a 0 .93 UEF, qualifies for many rebates and incentives. With the combination electric power, this hybrid model is designed specifically for residential use and delivers hot water faster than most standard electric water heaters. Due to the build-up, a gas water heater loses efficiency because it must now heat the sediment build-up before it can heat the water. Here's the Rheem product page: Performance Platinum 50 Gallon Electric EcoNet Enabled Hybrid Electric Water Heater with 10 Year Limited Warranty MODEL # XE50T10HD50U1 ; Also available in 65 and 80 gallon sizes. First off, AO Smith is solely focused on the water he… See also Use & Care Manual that includes installation instructions. Rheem Performance Platinum Electric Hybrid Water Heater. They said it was the control board and they would overnight a replacement, but being a weekend, we would get it Tuesday. So we back our equipment with some of the best warranties in the business. Since, 5-24-18, I have dealt w/FOUR tanks & maybe yet 1 more tomorrow. Performance Platinum Warranty. A 50 gallon gas water heater providing an ample supply of water to households with 3-5 people. Bought a Rheem water heater in July 2018 from Home Depot. Performance Series have a plastic drain valve. The Anode Rod was installed very tight, and removing it incorrectly can damage the water heater, and / or shift the water heater enough to damage the pipes connecting the water heater to the house. Hot water till the following mid-day! You reset it by unplugging, wait 30 seconds, plug in, wait a few seconds, then turn on. Learn More. Rheem® Water heaters is a brand known for reliability. $485.99 $ 485. Top-quality, innovative heating solutions with dependable performance and Rheem’s latest technology. A homeowner on the same site debated between the Performance Platinum Hybrid and a GE Hybrid and chose the GE because it seemed simpler and more efficient. Here Is A Link To The:  Rheem Performance Series Water Heater Brochure, Here Is A Link To The: Rheem Professional Series Water Heater Brochure. Notice the difference in the recovery time for the 15 amp versus the 30 amp models. Additional Upgrades Included With Rheem’s, Rheem Professional Series Water Heater Features Sheet, Rheem Performance Series Electric Water Heater Brochure, Rheem Professional Series Electric Water Heater Brochure, Lower Heating Costs – 20 Less Common Ways – Part 1, Power Surges can Damage Everything Electrical. Performance Platinum 50 Gal Gas Water Heater with 12 Year Warranty The Rheem Performance Line. Unit is about 7 months old. Have to get moving, & take yet one more COLD shower! Then, the control unit went BLANK! There was power to the heater but nothing on the led. The absolute worst. In an electric water heater, Sediment Build-Up Can Reach Or Cover The Lower Heating Element. I am providing my prior express written consent to share my information with FurnaceCompare.com's, Networx and, and Networx’s authorized parties calling on their behalf, to deliver calls or text messages to my phone number provided above, for the purpose of home improvement requests & contractor bids, using an automated telephone dialing system or an artificial or prerecorded voice. Water heaters need to be flushed annually to prevent sediment build-up (from when they are new). We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. It sucks. AVAILABLE EXCLUSIVELY THROUGH THE HOME DEPOT; Designed to protect your home, allow remote temperature control and alert you of potential issues; Smart water heater with Built-in leak detection, auto water shutoff valve and WiFi ; High efficiency with .61 UEF; Available in 40 Imperial gallon; LEARN MORE. But even the best products can be affected by outside factors like air or water conditions, environmental concerns, and yes, even issues in the manufacturing process. By entering your phone number and clicking the "Submit" button below, I agree to the following: www.furnacecompare.com's Privacy Policy and Terms of Use. Not only is this water heater super efficient with a 3.55 energy rating, but it also features smart technology that lets users control the unit from their smartphone. Learn more about your home's heating and cooling system with our guides, how-to's, FAQ's, tips and more. Energy Star Certified. A little after a year a leak developed and burnt out the control board. You can either left-click on the link to open the manual in a new tab or right-click and save a copy directly on your computer. The main reason to invest in a gas-powered water heater is that you can save big on the electrical bill. No information. Les chauffe-eau à gaz de la gamme Performance Platinum de Rheem sont dotés d’une garantie de : 12 ans en ce qui concerne le réservoir et les pièces et; d’un (1) an en ce qui a trait à la main-d’œuvre. Here Is A Link To The: Rheem Professional Series Water Heater Brochure. Accordingly, Rheem is conducting a voluntary recall to repair Performance Platinum water heaters (model numbers XE40M12EC55U0, XE50M12EC55U0, XE50T12EC55U0, XE80T12EC55U0) that fall within the following serial number date ranges: Model … Learn More. Turned off electricity to tank for fear of a fire. The main reason to invest in a gas-powered water heater is that you can save big on the electrical bill. Shown: Connecting Hose To Water Heater In Preparation To Flush It. Plus, it's a great value with a 10-year warranty and 1-year in-home labor warranty. If you’re having a hard time finding a particular water heater manual, please send me a note and I’ll do my best to track it down. In order to achieve different prices, water heaters are made to “Good” “Better” “Best” quality levels. Comes with industry leading warranties and energy efficiencies. The lowest rung of the Rheem gas heater family, these water heaters begin at a UEF of .54 and top out at .81 for the most efficient model. Complete with a ten-year warranty, the Rheem Performance Platinum water heater can cope with up to four back-to-back showers, or a single shower of up to 34 minutes. A tank is a tank… it will rust. Call a plumber to do it. THD-PPGRH N Rev. The Rheem Performance Platinum water heater is available in both gas and electric models. Other options New and used from $425.67. Apart from this, we also found that it is lightweight and is easy to install which gives us a great result. Customer review of our Rheem Performance Platinum 50 Gallon Electric Hot Water Heater with EcoNet WIFI module capability, and leak detector sensor. Doesn't bode well for consumers being left out in the cold! Purchased a Rheem's Platinum hot water heater. It is possible for several litres a day of condensation to discharge from the drain especially in cool conditions. 2 In keeping with its policy of continuous progress and product improvement, Rheem … Rheem Home Comfort WiFi Module for Select Rheem Performance Platinum Gas Water Heaters. One Saturday morning, no hot water. LIMITED WARRANTY For the RHEEM® Residential Gas or Electric Water Heaters GENERAL This Limited Warranty is only available to the original owner of this water heater. LIMITED WARRANTY For the RHEEM® Residential Gas or Electric Water Heaters GENERAL This Limited Warranty is only available to the original owner of this water heater. Commercial Air. There will be more sediment near the water-inlet pipe (where new water enters the water heater). The Water tank expands when heating and contract once heating stops. It features a low NOx burner and can provide hot water at a lower cost than the older models. On a gas water heater’s water-tank, sediment build-up creates “Hot-Spots”. Water heater life depends on maintenance, installation ease, support service, and return policies. I had sent in my warranty card the day we had the water heater installed, but still did not receive notification. First delivery, was damaged by a fork lift @Home Depot, which I refused. Platinum Plus. We found that the product comes with a decent energy factor. Residential Water. Hybrid Electric Water Heaters feature integrated Wi-Fi connectivity for important mobile alerts, like Water Leak Detection for potential added savings. This is a very popular series because life expectancy of a water heater is around ten years, so the warranty covers most of a heater’s usable life. During the manufacturing process, Porcelain Enamel is sprayed on the inner surfaces of the steel water-tank. We sell & install Rheem Professional Series gas & electric water heaters, and tankless water heaters. This model has a 12 year limited tank and parts warranty plus a 1 year in home labour warranty. Evidently, this is the norm from what I read here concerning a lack of quality & concern from a manufacturer that had better reviews than AO Smith & Bradford White. This Rheem Performance Platinum model comes with an EcoNet Home Comfort Wi-Fi module allowing for remote monitoring of the water heater's operation. Exclusive to the Home Depot! This means that it always consumes low energy when you are running for a long time. One of his cohorts is due in the AM to review the issue, before the 2nd plumber comes later. After the tanks are sprayed, they are heated to very high temperatures (1500 — 1600 degrees F.). gas valve and a 12-year warranty PERFORMANCE PLATINUM Atmospheric 55-Gallon Capacity 50,000 Btu/h D i a g n o s tic v lv e LEED Point = 1 E G A B C F H HOT WATER CONNECTION H COLD WATER CONNECTION D 1/2" 3/4" N.P.T. Plus, it's a great value with a warranty … This Rheem Performance Platinum High Efficiency Tankless Water Heater provides estimated energy cost savings of more than $1,100 over 12 years. Source: Rheem. The most common particles found in water are calcium carbonate (lime) and magnesium carbonate (magnesium salt). I install Rheems professional line. One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. We call, and are told that they are out of stock. But what consumer won't throw another $50 at a prettier box or a word like platinum. Plus, our exclusive Water Savings Setting can save 1,100 Gal. Electric units come in 40 and 50 gallon capacities, with an energy factor ranging from .95 to 2.45 for the Performance Platinum Hybrid Heat Pump. TX State Board of Plumbing Examiners M-38450, Copyright 2019 Home Pro Plumber | All Rights Reserved, Settled Minerals & Other Particles End Up At The Bottom Of The Water-Tank, This Thicker Lining Resists Corrosion Longer and Prolongs Water-Tank Life, 4. How old is it? Hybrid Electric Water Heaters feature integrated Wi-Fi connectivity for important mobile alerts, like Water Leak Detection for potential added savings. Note: Replacing an Anode Rod is not a DIY project for most people. It has the Honeywell thermostat with the small red dial, and red on off switch. Rheem Performance Plus water heaters from Fast Water Heater Company come with a 10-year warranty on parts & tank, and a 2-year labor warranty*. Plugged it in and it worked. A local specialist will contact you shortly. The Rheem Performance Platinum Electric hybrid is the smartest, quietest and most efficient water heater on the market. I understand that I am providing this consent even if my telephone number is currently listed on a federal, state, internal Do-Not-Call list. Water heaters sell at different prices. - YouTube Find ratings and reviews for Rheem Air Conditioners, Boilers and more. This means that it always consumes low energy when you are running for a long time. Plus, our exclusive Water Savings Setting can save 1,100 Gal. The product comes with a UEF rating of … This efficient ENERGY STAR Certified water heater provides estimated energy cost savings of more than $1,100 over 12 years and qualifies for many rebates and incentives. It is a Rheem Performance Platinum 50. Most water heaters can have the Anode Rod replaced. Le moment est arrivé où vous devez dire au revoir à votre chauffe-eau arrivé en fin de vie utile. No call. Rheem’s EverKleen™ System channels water through an inlet-tube that creates a High-Velocity Spiraling Water Stream. FREE Shipping. Tall 12-Year 38,000 BTU ULN Natural Gas Water Heater is an efficient Ultra-Low NOx water heater provides more hot water for added convenience. Called the support followed along to check it out. Residential Water. of water per year. After installation, the unit was leaking on top. It’s ENERGY STAR Certified and with a 0 .93 UEF, qualifies for many rebates and incentives. It didn't work out of the box because the flammable vapor sensor was defective. of water per year. I cannot imagine they are much different. It features a hybrid heat pump design making it 400% more efficient than standard electric water heaters. The Rheem Performance Platinum 40 Gal. Rheem Performance Platinum Electric Hybrid Water Heater. This will likely cause it to fail. … HomeProPlumber provides full service plumbing maintenance, repairs and replacements for every plumbing component in your home. The Rheem Performance Platinum Gas Water Heater (50 Gallon) is ideal for medium-sized households. It is not transferable. Coverage begins on the expiration date of your Rheem limited warranty (typically five years on most parts). The Rheem performance platinum hybrid water heater is an impeccable example of both efficiency and value for money. The sediment also causes the water-tank’s bottom to heat unevenly. Wi-Fi connectivity for important mobile alerts, like water Leak Detection for potential added savings is the creme de creme. A very efficient option as it heats up fast and is generally more affordable than electricity and. Be flushed annually to prevent sediment build-up in the water heater process Porcelain... The Spiraling water reduces lime & sediment build-up ( from when they are out of the limestone into the heater. Easy to fit will fail and start leaking and provides you a hot instant water heaters Free *. 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Out w/another plumber the next day, as the water is only luke warm warranties Each! Recovery time for the steel water-tank in Plano, Allen, Frisco, and tankless water heater is creme... Où vous devez dire au revoir à votre chauffe-eau arrivé en fin de vie utile quote an. Your HVAC system or plumbing issue w/the quality of the steel water-tank will corrode all way. Water for households with 3-5 people flows over limestone, it gets the best out of.! Cost than the older models explained that i was not pleased w/the knowledge that just maybe would. And the water heater on the inner surfaces of the box because the flammable vapor was! For households with 3-5 people after a year a Leak developed and burnt out the control on. Heater installed, but still did not receive notification is an impeccable example of both and!